Privacy policy

Welcome to Upvalued! Your trust is paramount to us, and we are dedicated to ensuring the security and privacy of your information. This Privacy Policy outlines the procedures and principles governing the collection, utilization, and protection of your personal data.

Collection of Information

In the course of placing orders on our website (www.upvalued.com), we may request the following personal information:

Contact information: This includes your full name, postal address, phone number, email address, and your computer's unique IP address.
Financial information: Passwords, credit/debit card numbers, and bank details. It's imperative to note that we do not store sensitive financial information.
Non personal information: This includes browser type, device information and log information.

How we collect information?

Directly from you when you provide it during account creation, purchase, or communication.
Automatically through the use of cookies and similar technologies.
From third-party sources, where permitted by law.

While the majority of our platform can be navigated without disclosing personal information, our systems may automatically collect internet-sent data, such as your IP address.

Voluntarily submitted information, such as that provided during purchases, interactions through the site, survey participation, or contest entries, is considered an explicit consent for usage.

In addition, we do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Purpose of Information & Retention

We use collected information for the following purposes:

To provide and maintain our services.
To process transactions and send order confirmations.
To personalize your experience and improve our website.
To communicate with you, including responding to inquiries and providing customer support.
To send promotional materials and updates, where permitted by law.

Data collected may be combined with other information for analytical purposes, and retention complies with applicable laws.

Sharing of Information

We collaborate with third-party service providers for functions like order delivery, payment processing, and customer service. While these providers have access to requisite personal information, strict confidentiality agreements are in place. Information may be disclosed if mandated by law, governmental agencies, or to safeguard the Company's rights and property.

Information Security

Ensuring the confidentiality of sensitive information is a priority. While credit card information is transmitted securely, it is not stored. Physical, electronic, and procedural safeguards are implemented. Upvalued disclaims liability for unauthorized access beyond its reasonable control.

Our platform employs data collection devices, such as cookies, to enhance user experience and analyse web page flow. Users have the option to decline cookies, but this may impact certain features on the platform.

Consent

By visiting our platform or providing personal information, users explicitly consent to the collection, usage, storage, and disclosure of their information in accordance with this Privacy Policy. Withdrawal of consent is subject to verification and may impact service provision.

We may update this Privacy Policy to reflect changes in our practices. The updated policy will be effective upon posting on the website.

For any queries or concerns regarding this policy, please contact us at upvalued@gmail.com.